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A: Our standard timelines:
Samples: Delivered within 7 business days (includes 3 free design revisions).
Bulk Production: 15-25 days after sample approval (for orders under 1,000 pieces).
We offer a full range of customization options. This includes various logo applications like 3D puff embroidery and custom leather patches, as well as custom labels, inner taping, and a wide selection of fabrics and closures.
Our standard MOQ is 50 pieces per style and color，Flexible options for all needs:
- Leather Patch Hats: 100 pcs is required.
- Rubber Patch Hats: Minimum of 50 units; styles and colors can be mixed within this quantity.
- Embroidered Hats: Minimum of 50 units.
- Fully Custom Hats (e.g., unique colors or models): Minimum of 300 units.
- Special Techniques (e.g., 3D silicone labels): MOQ 100 pieces.
However, we can be flexible for certain designs or for new clients looking to place a trial order. We recommend you contact our team to discuss the specifics of your project.
Production times vary depending on the customization:
- Leather Patch Hats: Approximately 2–3 weeks plus shipping.
- Rubber Patch Hats: Approximately 4–6 weeks plus shipping.
- Embroidered Hats: Approximately 3–4 weeks plus shipping.
- Rush orders may be available for an additional fee.
We accept several formats for your convenience, including PDF, AI, JPG, CDR, and PSD. Please feel free to send us a Quote or any other information.
Standard decoration methods include:
- Embroidery: Suitable for most designs; priced by stitch count.
- Embroidered Patches: Similar texture to embroidery; may be more cost-effective for specific designs.
- Woven Patches: Ideal for intricate details, such as thin text or lines.
- Print-Stitch Patches: Combines embroidery with digital printing for designs with fine details.
- PVC Patches: Ideal for bold and simple artwork, but limited to specific hat types.
Most hats are made from cotton or cotton blends. For example:
- Cotton Twill: Durable and thick, ideal for embroidery.
- Cotton/Polyester Blends: Common in trucker hats to help retain shape.
- Performance Polyester: Used for moisture-wicking properties.
Yes. While we have a wide range of in-stock materials, we have an extensive supply chain and can source specific fabrics or unique materials to meet the needs of your project. This is a common request from the fashion and apparel brands we work with.
Absolutely. Our team of experts can help you translate your logo and ideas into a “production-ready” design. We can provide recommendations on the best hat styles, materials, and logo techniques to bring your vision to life.
A: Compare options:
Technique Best For Durability Cost
Embroidery Detailed logos/premium brands 50+ washes $$$
Screen Printing Large designs/vibrant colors 30+ washes $$
👉 Book a free consultation with our design team.
Yes! Sustainable choices include:
Recycled Polyester (OEKO-TEX certified).
Organic Cotton (GOTS certified).
Biodegradable Packaging.
Embroidery pricing is generally based on the stitch count rather than the number of colors. Larger and more complex designs with higher stitch counts will incur higher costs. Additional customization options, such as raised embroidery or specialty threads, may incur extra charges.
Full transparency provided:
Production Complete: Email notification + quality inspection report.
Shipping: DHL/FedEx tracking number (3-5 days delivery to the US).
We support EXW, FOB, and DDP terms of delivery.
Yes, you can order a sample first. Please note that we charge a sample fee, which varies depending on your design.
Yes, mixing and matching different hat styles and colors is often allowed within the minimum order quantity, provided the same decoration design is used across all hats.
“This is one of the most common questions we receive. While we do not offer ‘no minimum’ custom hats in the traditional sense, we have a process designed to provide the best possible quality and value for serious brands.
Our standard Minimum Order Quantity (MOQ) is 50 pieces per style. Here’s why this is a major advantage for your brand:
- True Manufacturing Quality: An MOQ allows us to set up our professional knitting and embroidery machines specifically for your design. This results in a much higher-quality, retail-ready product compared to the simple print-on-demand services that offer single custom hats.
- Better Pricing: A bulk order significantly reduces the cost per unit, giving you a much better profit margin. Our factory-direct pricing for 144 pieces is often more cost-effective than ordering a small batch from a “no minimum” supplier.
- Full Customization: Our process allows for deep customization, including custom leather patches, 3D puff embroidery, and private woven labels—features that are typically unavailable for no minimum orders.
We Are Flexible!
We understand that every project is different. If your needs are close to our MOQ or if you are a new brand looking to get started, we encourage you to contact our team. We are always happy to discuss your project and find a solution that works. Our goal is to be your long-term manufacturing partner.”
Yes, we ship globally every day and are experts in international logistics. We can handle all the necessary paperwork to ensure a smooth delivery process to your door.
Once a design proof is approved and production has started, changes or cancellations are usually not possible. It’s essential to review the evidence carefully before agreeing.
Yes. In addition to our full customization services, we offer all of our hat styles as blank hats wholesale. This is a great option for distributors or businesses who do their own decoration. Our standard minimum order quantity (MOQ) of 50 pieces per style and color still applies.
We offer several shipping options, including standard air freight, express air freight (like DHL/FedEx), and sea freight for very large orders. Shipping costs are calculated based on the order volume, weight, and destination. We will provide you with a detailed shipping quote along with your product quote.
Our guarantees:
15-Day Quality Warranty: Free replacements or full refund.
Lifetime Support: Access to repair guides and spare parts.
Quality is our top priority. We provide a physical pre-production sample for your approval on all orders. Additionally, we have a multi-stage quality control system that inspects your products at every step of the manufacturing process.
Yes. We believe in full transparency. We invite you to take a virtual tour of our factory to see our equipment and team in action.
Precision color matching process:
Free physical Pantone swatch proofing.
Epson digital color calibration (ΔE ≤1.5).
Signed color agreement before production.
👉 Submit your Pantone codes.
We offer competitive pricing, ensure 100% inspection before shipment, and guarantee punctual delivery.
We need to receive the full payment because it incurs a significant cost to produce the products. You can check our quality before placing your order. We are happy to share some pictures and videos, as well as the brands we have worked with, so you can learn more about us. We have conducted international business with over 1,000 brands to date. According to company policy, all goods must be paid for before shipment.
First, you can give the PI/invoice to your local bank, and the bank staff can assist you in making the payment.
The second way is to pay it through an online bank. Here is the link to the bank transfer: https://wise.com/hk.
The best way to get an accurate quote is to fill out our Request a Quote form. Please provide as much detail as possible, including your design, quantity, and any specific materials. Our team will respond with a detailed quote within 12 business hours.
Our standard payment term is a 30% deposit to begin the sampling and production process, with the final 70% balance due upon completion and before shipment. We accept bank transfers (T/T) and other common payment methods.
Free Basic Design: Optimize your logo for hat styles. Premium Design: $50/design (includes 3D mockups + material recommendations). Browse our Design Portfolio for inspiration.
We specialize in:
Structural Modifications: Brim curvature/ventilation adjustments.
Functional Upgrades: UV coating and reflective strips.
Custom Accessories: Branded tags + packaging.
Submit your request.
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Get In Touch
Company address
No.6, 4th Street,Puxin 1st Road,Puxin Village,Shipai Town, Dongguan,China.
Email Address
info@keystonehats.com
Contact Number
+8617722500270
“Outstanding quality and service. They delivered 100 custom caps in just 6 days to our California warehouse. Highly recommended!”
– Sarah Chen, Brand Manager at Urban Streetwear
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🚀 Fast Response Guarantee: We respond to all quotes within 12 hours, often much faster during business hours.
